SHIPPING INFORMATION

1. Do you ship to my country?

We ship to almost every country in the world .
2. How much does shipping cost?

Our store offers free shipping

If you need express shipping, you could choose it at checkout, which costs US$10.


3. How long will it take for my order to arrive?

Usually within 24h, and it will be delayed to within 48-72h during the certain holiday. 
Total delivery time = processing time + shipping time 
(not including customs delays, weekends, holidays and any unforeseen circumstances) 
Processing Time: 1 business days

Special process (ceramic) custom production time: 30 Days

Standard Shipping Time: 7-20 business days

Express Shipping Time: 6-8 business days
4. How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
5. What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at echoshuhue@gmail.com. We’ll either resent a new one to you or give you a full refund.