FAQs

1. How do I place an order?
To view the product details, click on the product name or image, type the character you want. After selecting the color and size you want, enter the quantity you want to purchase.
You can select "Add to Cart" to save the item for later purchase, or select "Buy Now" to complete the transaction. You can access your shopping cart at any time by selecting the shopping cart symbol in the upper right corner of any page.

2. How do you calculate shipping and handling costs?
We proudly offer free worldwide shipping via DHL, UPS or other reliable couriers! 

3. How do I track my order status?
To track the status of my order, you can follow the steps below:
Shipping confirmation email sent by echoshuhe@gmail.com, which will include the tracking number.
Check your email inbox and spam folder regularly to ensure that you do not miss the shipping confirmation email. Once you receive your shipping confirmation email, please track your order here or on the carrier's website (such as DHL, UPS, FedEx, or Aramex) using the tracking number provided. You can also contact the carrier's customer service team for further support and information about your order. Please remember to bring your tracking number with you as it will be essential in helping you monitor the progress of your order until it is delivered to you.